About us
At Barmey.co.uk we try to make your on-line experience as pleasant an
experience as possible. Our business has continued to grow over the years by providing great
customer service both before and after purchase. We have a wide range of
experience in growing successful companies in both the traditional retail high street
and on-line markets.
Barmey.co.uk is part of a retail chain of household electrical stores in the Southwest that
stretch back over 30 years.
How much stock do you hold?
The vast majority of our products are always in stock and shipped directly from our warehouse. If there is any delay in your order we will notify you immediately.
1000's of products are available
directly from our well stocked distribution
centre in
Tonbridge Kent!
How do we manage to keep our prices so low?
We purchase in bulk at great prices and so
we can pass on these savings onto our customers. We do however invest in our
customer services team to ensure we are providing an excellent service to both new
and existing customers and respond swiftly to any problems or enquiries. All of
our products are brand new and come with a full manufacturers warranty.
Useful telephone numbers
|
Spares |
0870 4422510 |
| Bissell |
0870 2250109 |
| Dyson |
0870 5275104 |
| G-Tech |
0870 7944003 |
| Home-tek |
Contact us directly |
| Hoover
Candy |
0870 5400600 |
| Hotpoint
(Indesit) |
0870 1506070 |
|
KitchenAid (Cust Services) |
0800 38104026 |
|
KitchenAid (Service Centre) |
0845 6011287 |
| Nilfisk |
01284 763163 |
| Sebo |
01494 465533 |
| Vax |
0870 6061248 |
| Wahl (Cust
Serv) |
01227 740066 |
| Wahl
(Repairs) |
01227 744331 |
How can I contact you if I have a question or
problem?
We have a comprehensive query logging system that can be accessed by entering
http://www.barmey.co.uk/contactus into your internet browser.
As soon as your question or query is entered into our system you are provided
with a reference number. This log is then automatically allocated to a
customer services representative who will action your query as swiftly as possible.
Alternatively you can contact our customer
services team via post by sending your letter to Barmey Customer
Services, PO Box 282, Bristol, BS16 7XW.
Can I order via the telephone?
Any questions relating to product specifications or existing
orders should be raised by visiting
http://www.barmey.co.uk/contactus as per above. However, you
can place your order by phone by calling us on 0844 770 4255 Mon - Fri
10am till 4pm.
How can I track my order?
When your order is shipped you will be provided with a unique consignment
number allocated by our courier. If you visit
http://www.barmey.co.uk/ordertrack and enter your consignment
number you will be able to access live tracking information (only 15 minutes behind real
time). Please note that smaller items such as vacuum bags may be shipped
via Royal Mail.
How much does shipping cost?
Our shipping charges are clearly displayed in the shopping
basket. To ship to locations outside the UK mainland e.g. Northern
Ireland, please select the appropriate option in the shopping basket.
Many items qualify for Next Working Day
delivery for an additional £3.99. If this is available
this will be clearly displayed in the shopping basket.
Recycled Packaging
Please be aware that wherever possible we
recycle our packaging materials. This
could mean that your order is double packed to
protect it during transit and therefore the
external double outer packaging may appear
different from your order.
Please note that all of the
prices listed on this website are only available
for purchase
on-line and not from any of our retail outlets.
We hope you enjoy browsing
our store, please come back and visit us again
soon!
